Your feedback helps us to improve, so that you will feel safer, happier and get more out of our services.
We take feedback very seriously and will ensure the right people get your message. Your complaint will be kept private.

To make provide feedback directly to us, please use the below link.
You will always receive a reply as quickly as possible.

Submit Feedback


Get help to complain

  • from our workers
  • from your family or friends
  • from an advocate
  • from the NDIS Commission 


An advocate is trained to speak for you. Advocates are a free service.

The National Disability Advocacy Program can help you work with an advocate.

Email them at:

Or write to:

Disability, Employment and Carers Group
Department of Social Services
GPO Box 9820
Canberra ACT 2601

NDIS Commission

You don't have to talk with us.

If you have a serious complaint, you can tell the NDIS Commission.

phone: 1800 035 544
TTY: 133 677.

Interpreters can be arranged.