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Pre-orders
Did my pre-order go through?
Can I cancel a Pre-Order?
How do I know when my pre-order will be dispatched?
DreamPods
Can I return my DreamPod?
Do the DreamPod Collection have filling included?
Bean Bags
Do Ivory & Deene items ship worldwide?
What size bean bag for my 8 year old?
Is the cover removable?
How many bags of beans do I need to fill a bean bag?
Can I buy another cover?
Why are bean bags called bean bags?
What is the best filling for my bean bag?
Bedding
What does my bedding set include?
Is a quilt cover the same as a doona cover?
What is the best thread count on sheets?
What bed sheets are the softest?
How big is a queen (or king) quilt cover set?
General
When will my order be dispatched?
Where can I see this in person?
Is my vase waterproof?
How do I clean my decor?
How many pillowcases in a set?
Can I return items purchased on Black Friday?
Does my cushion cover include an insert?
Lighting
What are the best light globes?
What globe size do I need?
What size pendant do I need?
Do I need to check my lights?
Returns
Can I return my item?
Can I return my order?
Hammocks
What type of hammock kit is best?
Is sleeping in a hammock healthy?
How much is shipping to deliver my furniture?
Should I get a single or double hammock?
How do you hang a swing chair/hammock outdoors?
What is the best material for a hammock?
How wide should a hammock be?
How do I ceiling mount my hammock?
How to make an outdoor hanging chair your own?