Each item is described in detail in the listing description. If you have any further questions please message us through the Contact Us page, or by emailing us at hello@ivoryanddeene.com.

Yes, all our chandeliers can be used in Canada and the USA by either using E14 globes (available in our store), or adding a small screw-in converter to the bulb section of the chandelier. Once attached, this cannot be seen and allows for the use of E12 globes.

We post Monday through Friday, not including public holidays. If your payment is received before midday, your item will be posted on the same day. We offer Standard & Express shipping options, and you can select this at checkout.

All items are posted from Northern Tasmania, Australia.

Yes, please add to cart and input your details to see the shipping cost. We ship worldwide.

Please add your items to cart and input your details to see the shipping cost.

Postage and handling does vary, depending on the weight and size of your items. Please add to cart and input your postcode to calculate the shipping.

We accept bank deposit, Apple Pay, Credit Card through Paypal, Paypal, Visa and MasterCard.

If for any reason, you are not satisfied, please reach out to us and we will happily credit your purchase price of the item returned to us in original condition. Sale items are not eligible for refunds under a change of mind.

Please see Terms and Conditions for our full return policy.