Each item is described in detail in the listing description. If you have any further questions please message us through the Contact Us page, or by emailing us at email@example.com.
Yes, all our chandeliers can be used in Canada and the USA by either using E14 globes (available in our store), or adding a small screw-in converter to the bulb section of the chandelier. Once attached, this cannot be seen and allows for the use of E12 globes.
We own the copyright to all our photos (unless otherwise noted) and descriptions. They are not available for use without expressed permission from Ivory & Deene Pty Ltd.
We post Monday through Friday, not including public holidays. If your payment is received before midday, your item will be posted on the same day. We offer Standard & Express shipping options, and you can select this at checkout.
All items are posted from Northern Tasmania, Australia.
Yes, please add to cart and input your details to see the shipping cost. We ship worldwide.
Please add your items to cart and input your details to see the shipping cost.
Postage and handling does vary, depending on the weight and size of your items. Please add to cart and input your postcode to calculate the shipping.
Yes, all our parcels require a signature on delivery to protect both parties. If you are not available to sign for the item, it will be available for collection at your local post office.
We accept bank deposit, Apple Pay, Credit Card through Paypal, Paypal, Visa and MasterCard.
If you purchase an item before midday it will be posted the same day. If purchased after this time, it will be posted the next business day. We do not ship on weekends or public holidays.
If for any reason, you are not satisfied, please reach out to us and we will happily credit your purchase price of the item returned to us in original condition. Sale items are not eligible for refunds under a change of mind.
Please see Terms and Conditions for our full return policy.